Return Policy
Customer satisfaction is our top priority. We are committed to providing an exceptional shopping experience that meets your needs and exceeds your
expectations. In line with our dedication to earning your trust and ensuring your satisfaction
At PANTERA, we prioritize your satisfaction and aim to provide a hassle-free return experience:
- We accept exchange and refund within 14 days from order delivery to the customer.
- The item/s needed to be exchanged or refunded should be in the same condition as how it was delivered to the customer.
- In case of refund there will be a deduction of 3$ – or its equivalent in the currency of the country from which the order was made – on the total value of the item/s , unless there was a defect in the product or we have sent a wrong model/size than what the customer has chosen.
- Refund process takes 10 working days.
- In case of exchange the customer will pay for delivery fees for the exchange shipment , unless there was a defect in the product or we have sent a wrong model/size than what the customer has chosen , then PANTERA’s will pay for the exchange shipment delivery fees.